The Opulent Fountain Group — Privacy Policy
The Opulent Fountain Group — Privacy Policy
Effective Date
August 15, 2026
Introduction
The Opulent Fountain Group ("TOFG," "we," "us," or "our") respects the privacy of individuals who contact us, use our website, request information, or obtain services from TOFG. This Privacy Policy describes the categories of information we may collect, how that information may be used, the circumstances in which service providers may process information on our behalf, and our specific privacy protections for mobile information and SMS consent.
1. Information We May Collect
Depending upon how you interact with TOFG, we may collect information such as name; mailing address; email address; telephone or mobile number; contact preferences; information submitted through website forms; information concerning a requested service or matter; appointment and scheduling information; communications with TOFG; documents or records voluntarily provided to TOFG; transaction and payment-related information; website and technical information; information necessary to provide requested administrative, humanitarian, research, educational, advocacy, document, or strategic support; and other information you voluntarily provide. The specific information collected depends upon your interaction with TOFG and the services or information you request.
2. How We Use Information
TOFG may use information to respond to inquiries; communicate with prospective and existing clients; evaluate requests for services; provide requested services and support; schedule appointments and follow-ups; request necessary information or documentation; prepare, organize, review, or deliver requested materials; communicate service or matter updates; process or document transactions; maintain internal business records; operate our website and communication systems; protect the security and integrity of our systems; improve our services, workflows, and client experience; comply with applicable obligations; and carry out other purposes disclosed when information is collected.
3. SMS and Mobile Information
When you expressly opt in to receive SMS communications from TOFG, we may use your mobile number to provide the categories of communications described at the time consent is obtained. Depending upon the applicable program, communications may include inquiry responses, requested follow-ups, appointments, service-related notifications, administrative communications, client or matter updates, requests for information, and other communications for which you have provided consent. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of SMS communications. You may reply HELP for assistance.
4. SMS Privacy and Non-Sharing
TOFG applies a specific privacy rule to mobile information and messaging consent. TOFG does not share, sell, rent, transfer, or otherwise provide your mobile telephone number, SMS opt-in information, or SMS consent to third parties or affiliates for marketing or promotional purposes. Mobile opt-in information and consent are specific to communications from TOFG. They are not sold, transferred, or treated as authorization for another business, affiliate, lead generator, marketer, or organization to send marketing or promotional messages. The categories of information-sharing described elsewhere in this Privacy Policy expressly exclude text-messaging originator opt-in data and consent for third-party or affiliate marketing or promotional purposes.
5. Service Providers
TOFG uses service providers and technology platforms to operate portions of its organization. These may include providers supporting website hosting; communications; telecommunications; SMS delivery; email; customer and relationship management; databases and data storage; document processing; automation; artificial-intelligence-assisted business functions; scheduling; payment processing; security; analytics; and other infrastructure necessary to operate TOFG. These providers may process information on behalf of TOFG when reasonably necessary to perform the services for which they are engaged. Their use as processors or infrastructure providers does not authorize them to use TOFG's SMS opt-in information or consent for their own marketing or promotional purposes. Mobile telephone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
6. No Sale or Transfer of SMS Consent
TOFG does not purchase, sell, rent, exchange, or transfer SMS consent. Consent provided to TOFG applies to communications from TOFG for the subject matter disclosed when consent is obtained. Consent provided to another organization is not treated by TOFG as consent to receive TOFG marketing or promotional messages.
7. Information Sharing for Operational or Legal Purposes
Subject to the SMS protections stated above, information may be disclosed when reasonably necessary to service providers acting on TOFG's behalf; to complete a transaction or service requested by the individual; at the individual's direction or with appropriate authorization; to protect TOFG's systems, property, operations, rights, or users; to investigate fraud, misuse, or security incidents; or when disclosure is required by applicable legal process or obligation. Nothing in this section authorizes mobile information or SMS opt-in consent to be shared with third parties or affiliates for marketing or promotional purposes.
8. Data Security
TOFG uses administrative, organizational, and technical measures intended to protect information appropriate to the nature of the information and the systems in which it is maintained. No electronic storage, transmission, telecommunications, or internet-based system can guarantee absolute security. Individuals should avoid transmitting passwords, complete payment-card information, or unnecessary credentials through ordinary SMS or unsecured communication channels.
9. Data Retention
TOFG may retain information for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, protect legitimate interests, and satisfy applicable requirements. SMS consent records may be retained as necessary to document when, how, and for what messaging purpose consent was obtained and whether consent was subsequently withdrawn.
10. Communication Choices
You may request changes to certain communication preferences by contacting TOFG. For SMS, reply STOP to unsubscribe and reply HELP for assistance. Withdrawal of SMS consent applies to future SMS communications governed by that consent and does not necessarily affect other communications or services requested from TOFG.
11. Children's Information
TOFG's website and general messaging program are not designed to solicit independent SMS marketing consent from children. Where information concerning a minor is relevant to a service or humanitarian matter, TOFG may receive that information from a parent, guardian, authorized representative, or other appropriate source.
12. External Websites
Our website may contain links to websites or services operated by other organizations. Their privacy practices are governed by their own policies. TOFG's Privacy Policy applies to information handled by TOFG and does not control independent third-party websites.
13. Changes to This Privacy Policy
TOFG may update this Privacy Policy as its operations, technology, services, or applicable requirements change. The current version will be posted publicly on the TOFG website with its effective date.
14. Contact Us
The Opulent Fountain Group. Questions concerning this Privacy Policy, privacy practices, or communication preferences may be submitted using the current contact information published on our website.
Homepage Reference
This standalone policy page reproduces the corresponding policy published on the TOFG homepage.
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